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Reservation and cancellation policies

 

General Conditions of Reservations Hotel di Torlaschi

 

  •           Reservation requests subject to availability in hotel.

  • Hotel check in begins at 2:00 pm. 

  • Luggage custody allows luggage holdings upon early arrivals and check in hours.

  • Check out: By 11:00 am latest.

  • Early check in, late check out is subject to additional fees and depend on availability.

 

Reservation and cancelation policies 

 

RESERVATIONS

  • Telephone communication and prior confirmation via E-mail.

  • E-mail address for reservations should be sent to Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo. and confirmed with 50% deposit from the total cost.

  • Payment options: Via bank transfer or deposit. 

  • Maximum time frame for a deposit is 24 hours before stay upon registration. Anything to the contrary will be canceled. 

  • Children of the age of 2 and less will not be considered for additional bedding.

  • Pets no allowed. 

  • Foreigners, non-resident´s will not be charged to pay IVA tax (19%) when paying in dollars (USD)

  • Payment methods: Cash, (CLP) Chilean pesos, (USD) dollars, National checks, Webpay, credit cards or debit. Cards in (CLP) Chilean pesos or (USD) dollars.

 

CANCELATIONS

  • All cancelation of reservations should be realized 48 hours prior to the date of arrival, following by the return of the 50% deposit. Anything to the contrary, will not be refunded.

  • All cancelations must be written and sent to the E-mail address provided above in the written policies. 

  • No shows, no refund.

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